Privacy Policy
How we protect and use your data. Last updated: May 2, 2026
Introduction
At Coffie Kafe ("we," "us," "our," or "Company"), we are committed to protecting your privacy and ensuring you have a positive experience on our cafe discovery, rating, and reservation platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and mobile applications.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing Coffie Kafe, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect information in various ways, including directly from you, automatically through our systems, and from third parties.
Information You Provide
- •Account Information: Name, email, phone number, location
- •Profile Data: Photo, preferences, dietary restrictions, cafe favorites
- •Reviews & Ratings: Your cafe reviews, photos, and ratings
- •Reservation Details: Party size, reservation time, special requests
- •Payment Information: Processed securely through third-party providers
- •Communications: Messages, feedback, and support inquiries
Information Collected Automatically
- •Device Information: IP address, browser type, device type
- •Usage Data: Pages visited, time spent, clicks, search queries
- •Location Data: With your permission, precise or approximate location
- •Analytics: Interaction patterns and platform performance metrics
How We Use Your Information
We use your information for various purposes to improve and maintain our Service:
Service Delivery
Process reservations, send confirmation emails, manage your account
Personalization
Recommend cafes based on your preferences, history, and location
Communication
Send updates, newsletters, and respond to your inquiries
Analytics & Improvement
Analyze user behavior to improve platform features and user experience
Security & Fraud Prevention
Detect and prevent fraud, protect against abuse, ensure platform safety
Legal Compliance
Comply with legal obligations and enforce our Terms of Service
Data Retention
We retain your personal information as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Retention periods vary:
- •Account Information: Retained while your account is active, or longer if required by law
- •Reservation History: Kept for 2 years for record-keeping and dispute resolution
- •Reviews: Retained indefinitely unless you request deletion
- •Marketing Data: Kept until you unsubscribe from our emails
You can request deletion of your account and data at any time, subject to legal retention requirements.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction:
- •SSL/TLS encryption for data in transit
- •Encrypted storage of sensitive data at rest
- •Regular security audits and penetration testing
- •Access controls and authentication mechanisms
- •Incident response procedures
While we strive to protect your data, no security system is completely impenetrable. We encourage you to use strong passwords and not share your account credentials.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data:
Right to Access
You can request a copy of the personal data we hold about you
Right to Correction
You can request correction of inaccurate or incomplete data
Right to Deletion
You can request deletion of your personal data (right to be forgotten)
Right to Object
You can object to certain processing of your personal data
Right to Data Portability
You can request your data in a portable format
To exercise these rights, please contact us at the email address provided in this Privacy Policy. We will respond to requests within 30 days.
Children's Privacy
Coffie Kafe is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will promptly delete such information and terminate the child's account.
If you believe a child has created an account on our platform, please contact us immediately at privacy@coffieka.com.
Third-Party Links
Coffie Kafe may contain links to third-party websites and services that are not operated by us. This Privacy Policy applies only to our Service. We are not responsible for the privacy practices of external websites, and we encourage you to review their privacy policies before providing personal information.
GDPR & International Privacy Laws
If you are a resident of the European Union or other jurisdictions with data protection regulations, additional rights apply:
Legal Basis for Processing
We process your personal data on the following legal bases:
- •Consent (for marketing emails and optional features)
- •Contract (to provide our Service)
- •Legal obligation (tax, fraud prevention)
- •Legitimate interests (platform improvement, security)
You have the right to file a complaint with your local data protection authority if you believe we have violated your privacy rights.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
We will respond to privacy requests within 30 days of receipt.
Last Updated: May 2, 2026. We may update this Privacy Policy periodically. We encourage you to review it regularly for changes. Significant changes will be notified via email or prominent website notice.